Nomi Crunch Return & Refund Policy

Last updated: September 18, 2025

We want you to love every crunch. If something isn’t right, we’ll do our best to make it right.

Returns

We accept returns within 30 days of delivery. To start a return, email us at nomicrunch@gmail.com with your order number. Please note:

• Items must be unopened, in their original packaging, and in the same condition you received them.
• For food safety reasons, opened or partially consumed bags cannot be returned.
• Items sent back to us without first contacting us will not be accepted.

Damages & Issues

Please check your order when it arrives. If your bag is damaged, defective, or you received the wrong flavor, email us within 7 days of delivery (photos help!) so we can send a replacement or issue a refund.

Refunds

Once we receive and inspect your return, we’ll confirm if it’s approved. If so, we’ll issue a refund to your original payment method within 10 business days. Your bank or card provider may take a little longer to process the funds.
If more than 15 business days have passed since we approved your return, please reach out to us at info@nomicrunch.com.

Exchanges

Need a replacement instead of a refund? Just let us know, we’re happy to swap out the item if it qualifies.

Shipping Costs

If your return is due to our mistake (wrong flavor, damaged in transit, etc.), we’ll cover return shipping. Otherwise, return shipping costs may be deducted from your refund.